Under Shah’s guidance, MRCC is focused on providing innovative and cost-effective learning solutions, technology solutions, and technology staffing. As a project management office (PMO), MRCC specializes in developing technology solutions that cater to specific business needs—be it providing on-demand technical talent, creating customized testing models for quality assurance, or custom and mobile application development. “We constantly streamline and fine-tune our delivery system and the PMO by utilizing state-of-the-art tools and processes. We aim to provide comprehensive services and solutions to our clients with the help of our technology teams, coupled with vertical subject matter expertise. Our strong PMO delivery and global geographical presence uniquely position us for continued growth,” says Shah.
Donning multiple hats, the dynamic team at MRCC leverages its rich experience in eLearning, Oracle, staffing, EDM markets, and custom software development and quality assurance, to meet diverse client requirements. When it comes to creating a web environment, clients can use MRCC’s unique tools to ensure they have an adaptive environment that keeps up with the ever-changing challenges, requirements, and trends in the market. MRCC also empowers its clients’ project with a unique and rigorous testing procedure. The MRCC team crafts an organized testing strategy that is implemented into project definition, design, development, and deployment cycles. “Quality assurance is a big challenge for most companies. They need to change the way they design and manage their quality assurance. In doing so, they struggle in keeping up with numerous browsers, mobile devices and tablets, and various testing requirements, and determining which aspects require automation,” explains Shah. This is where MRCC steps in, taking a defect density approach, comparing the quantity of lines of code versus bugs to ensure long-lasting performance and stability.
Aligned with the clients’ requirements, MRCC recently brought in new systems to handle demand generation and client communication. “On the delivery side, we have built in-house PMS, project management, and time management systems to fit our demand. We have a loaded PMO with the latest and greatest process demands, which also keeps the project cycles as short as possible,” Shah adds.
We are a delivery-focused company, allowing successful project completion, at fixed costs, by recruiting the right candidate for our clients
From the staffing perspective, MRCC helps its clients recruit qualified, tested, and proven candidates that meet their requirements and allow seamless project execution. The highly-skilled and experienced recruiters at MRCC include engineers and technologists who can help the clients to build the skill matrix by identifying the finest talent that best meets the client’s requirements. In doing so, the company brings in a highly valued service by understanding the client’s business needs and draws on its engineering experience to provide the perfect candidate, ensuring the success of the project at hand. The company combines strategic, technical, operational, and functional expertise with a proven, disciplined approach to help clients recruit skilled professionals and works closely with them throughout the entire project life cycle. “We are a delivery-focused company, allowing successful project completion, at fixed costs, by recruiting the right candidates for our clients,” says Shah.
With regard to learning solutions, MRCC was a key delivery engine in a $43 million project to create the first comprehensive learning ecosystem for Houghton Mifflin—a publishing company. Through the use of the latest technology, low costs, and quick turnaround times, MRCC has been a preferred partner to renowned companies like Allianz, JBL, Whirlpool, FINRA, and Pearson, to name a few. Shah explains, “Be it banking, finance, manufacturing, or retail, we help clients across diverse industries to revolutionize their business and maximize growth. In a nutshell, from our CRM delivery system, time management, and PMO, to QA, DevOps, and billing and finance, all are integrated to bring the best out of our company.” The uniqueness of MRCC emanates from its skillful and highly-experienced team who attains a profound understanding of the clients’ requirements and challenges to provide services and solutions that are seamlessly integrated end-to-end—from the demand generation to accounts and finance. “Our team is always getting retrained and reoriented to run abreast of the upcoming technologies. The nimble and changeable nature of our team, coupled with our unique tools and environment, helps our workforce to reorient themselves as per the volatile market,” he adds.
With a strong value proposition in place, MRCC is exhibiting rapid growth every year. “This growth is due to our growing technical, geographical, and vertical outreach,” informs Shah. With their “motivation as an appetite for change,” the company will continue developing innovative solutions for end-to-end project management, while also researching new technologies proactively.